General

1.1 these general terms and conditions apply to any offer of Researchchemicalskopen.net all agreements between Researchchemicalskopen.net and the consumer. The conditions are available on the website of Researchchemicalskopen.net and can be provided in writing upon request.

1.2 by placing an order, you accept the terms of delivery and payment of Researchchemicalskopen.net. Researchchemicalskopen.net reserves the right to change the delivery and/or payment conditions over time.

1.3 unless otherwise agreed in writing, the general or specific conditions of third parties are not Researchchemicalskopen.net recognized.

1.4 Researchchemicalskopen.net guarantees that the delivered product complies with the agreement and with the specifications as stated in the offer.

Delivery

2.1 delivery takes place as long as stocks last.

2.2 in accordance with the rules for remote purchase will Researchchemicalskopen.net execute orders within 30 days, unless otherwise agreed. If delivery is not possible within 30 days or the agreed period, for example due to stock shortage, or other reasons for delay, the consumer will receive notification within one month and the order can be canceled free of charge.

2.3 Researchchemicalskopen.net fulfils its delivery obligation once the ordered products have been offered to the customer. In the case of home delivery, the carrier's report is considered proof of offer.

2.4 all delivery periods on the website are indicative and no rights can be derived from this.

Commend

3.1 prices are not increased during the term of an offer, unless this is required by law or if the manufacturer implements Intermediate price increases.

3.2 all prices on the website are subject to printing and typing errors. No liability is accepted for the consequences of such errors.

3.3 all prices are in euros and include 21% VAT.

Trial Period / Right Of Withdrawal

4.1 in the case of consumer purchases in accordance with The Distance Selling Act (Article 7:5 of the Dutch civil code), the customer has the right to return (part of) the delivered goods within 14 working days without giving any reason. This period starts at the time of delivery. If you want to cancel the order, you can do so via e-mail or the contact form.

When Researchchemicalskopen.net if you are informed in good time and the order has not yet been processed, the full amount will be refunded and the order will be canceled. If the order has already been processed, you retain Professor.nl the right to charge processing costs.

The customer must submit a written request within 14 working days after receipt Researchchemicalskopen.net indicate that he/she wants to return the products. Researchchemicalskopen.net will then give instructions. If no notification has been made within the trial period of 14 days, the right of return expires and the purchase is final.

During the cooling-off period, the consumer must handle the product and packaging with care. When using the right of withdrawal, the product may only be unpacked to the extent necessary to assess the nature and characteristics of the product.

Proof of timely return must be provided by the customer, for example via a shipping receipt. Researchchemicalskopen.net cannot make a refund based on a shipping receipt only.

Products must be returned in the original packaging and in new condition. If the products are opened or damaged, the Researchchemicalskopen.net the right to charge a reduction in value.

Within 14 days of receipt of the return shipment Researchchemicalskopen.net proceed to repayment.

In case of unopened return according to the instructions of Researchchemicalskopen.net, the purchase price, minus €15 administration and processing costs, will be refunded.

When returning part of the order, only the value of the returned goods will be refunded, with €15 administration/processing costs also deducted.

Additional charges for more expensive shipping methods than standard delivery will not be refunded. The costs and risks of return shipment are for the account of the customer.

4.2 the right of withdrawal does not apply to:

• Services that have been fully performed and for which the consumer has agreed in advance to the performance and the loss of the right of withdrawal as soon as Researchchemicalskopen.net the service has been fully performed.
• Goods or services whose price depends on fluctuations in the financial market on which Researchchemicalskopen.net has no influence.
• Goods that are custom-made according to the consumer's specifications or have a personal character.
• Products with a limited shelf life that can expire within the cooling-off period of 14 days.
• Sealed products that are not suitable for return for health or hygiene reasons and whose SEAL has been broken after delivery.

Data Management / Privacy

5.1 when placing an order, your data will be included in the customer database of Researchchemicalskopen.net. Researchchemicalskopen.net complies with the personal Registration Act and will not provide your data to third parties. See our GDPR / Privacy policy.

5.2 Researchchemicalskopen.net respects the privacy of users of the website and treats your personal data confidentially.

5.3 Researchchemicalskopen.net can use a mailing list. Each mailing contains instructions to unsubscribe.

Warranty / complaints and conformity

6.1 Researchchemicalskopen.net guarantees that the products and / or services comply with the agreement, the specifications in the offer, the reasonable requirements of soundness and usability, and the existing legal regulations on the date of the agreement.

6.2 a guarantee of Researchchemicalskopen.net, manufacturer or importer does not affect the legal rights and claims of the consumer in the event of failure to comply with the obligations of Researchchemicalskopen.net.

6.3 if the delivered product is wrong, defective or incomplete, the customer must report this in writing within 30 days of receipt Researchchemicalskopen.net, before returning the product. Returns must be made in the original packaging. If the product has been opened and is no longer complete, or if damage has occurred after discovery of the defect, the right to complain and return the product expires.

6.4 if complaints from the customer are made by Researchchemicalskopen.net will be found to be justified, Researchchemicalskopen.net repair, replace or resend the product free of charge, at the customer's discretion. The liability of Researchchemicalskopen.net for damage is limited to the invoice amount of the relevant product or the amount that the liability insurance covers. Liability for indirect damage, consequential damage or lost profits is excluded.

6.5 complaints must be submitted fully and clearly described within 7 days of discovery of the defect to Researchchemicalskopen.net.

Complaints will be answered within 14 days of receipt. If a complaint requires more time, the consumer will receive a notice of receipt within 14 days and an indication of the time required for a more comprehensive response.

If a complaint cannot be resolved in good consultation, a dispute arises that is subject to a dispute settlement procedure.

The consumer must first turn to Researchchemicalskopen.net. if the complaint cannot be resolved in good consultation, the consumer can contact Stichting WebwinkelKeur, which will mediate free of charge. If a solution is still not found, the Complaint can be submitted to an independent disputes committee, the verdict of which is binding.

Researchchemicalskopen.net and the customer agrees to this binding judgment. Submitting a dispute to this commission entails costs that must be paid by the consumer. It is also possible to register complaints via the European ODR platform (http://ec.europa.eu/odr).

A complaint suspends the obligations of Researchchemicalskopen.net not on, unless otherwise stated in writing. If a complaint is found to be well-founded, Researchchemicalskopen.net at your own discretion, replace the delivered products free of charge.

6.6 Researchchemicalskopen.net is not liable for damage caused by intent or deliberate recklessness of non-managerial staff. This guarantee does not apply if:

• the customer is in default in fulfilling obligations towards Researchchemicalskopen.net;
• the customer has edited the delivered products himself or has had them edited by third parties;
• the delivered products have been used under abnormal conditions or otherwise handled carelessly or contrary to the instructions of Researchchemicalskopen.net or the instructions for use.

Offers

7.1 offers are without obligation, unless otherwise stated.

7.2 upon acceptance of a non-binding offer by the buyer retains Researchchemicalskopen.net the right to withdraw or amend the offer within 3 working days of receipt.

7.3 binding verbal commitments Researchchemicalskopen.net only after explicit and written confirmation.

7.4 offers from Researchchemicalskopen.net do not automatically apply to repeat orders.

7.5 Researchchemicalskopen.net cannot be held to an offer if the buyer should have understood that there was an apparent mistake or error.

7.6 additions, changes and/or further agreements are only binding if agreed in writing.

Agreement

8.1 an agreement between Researchchemicalskopen.net and a customer comes into existence after placing an order by Researchchemicalskopen.net feasibility was assessed.

8.2 Researchchemicalskopen.net reserves the right to refuse orders without giving reasons or to accept them under certain conditions.

If it appears that the customer complies with the safety regulations of the