When Researchchemicalskopen.net if you are informed in good time and the order has not yet been processed, the full amount will be refunded and the order will be canceled. If the order has already been processed, you retain Professor.nl the right to charge processing costs.

Services that have been fully performed and for which the consumer has agreed in advance to the performance and the loss of the right of withdrawal as soon as Researchchemicalskopen.net the service has been fully performed.

Goods or services whose price depends on fluctuations in the financial market on which Researchchemicalskopen.net has no influence.

Goods that are custom-made according to the consumer's specifications or have a personal character.

Products with a limited shelf life that can expire within the cooling-off period of 14 days.

Sealed products that are not suitable for return for health or hygiene reasons and whose SEAL has been broken after delivery.

Data Management / Privacy

5.1 when placing an order, your data will be included in the customer database of Researchchemicalskopen.net. Researchchemicalskopen.net complies with the personal Registration Act and will not provide your data to third parties. See our GDPR / Privacy policy.

Tant que la commande n'a pas été payée, emballée et/ou expédiée, elle peut être annulée en envoyant un e-mail à info@researchchemicalskopen.net.

Warranty / complaints and conformity

6.1 Researchchemicalskopen.net guarantees that the products and / or services comply with the agreement, the specifications in the offer, the reasonable requirements of soundness and usability, and the existing legal regulations on the date of the agreement.@researchchemicalskopen.net.

6.2 a guarantee of Researchchemicalskopen.net, manufacturer or importer does not affect the legal rights and claims of the consumer in the event of failure to comply with the obligations of Researchchemicalskopen.net.

6.3 if the delivered product is wrong, defective or incomplete, the customer must report this in writing within 30 days of receipt Researchchemicalskopen.net, before returning the product. Returns must be made in the original packaging. If the product has been opened and is no longer complete, or if damage has occurred after discovery of the defect, the right to complain and return the product expires.

6.4 if complaints from the customer are made by Researchchemicalskopen.net will be found to be justified, Researchchemicalskopen.net repair, replace or resend the product free of charge, at the customer's discretion. The liability of Researchchemicalskopen.net for damage is limited to the invoice amount of the relevant product or the amount that the liability insurance covers. Liability for indirect damage, consequential damage or lost profits is excluded.

6.5 complaints must be submitted fully and clearly described within 7 days of discovery of the defect to Researchchemicalskopen.net.

• Complaints will be answered within 14 days of receipt. If a complaint requires more time, the consumer will receive a notice of receipt within 14 days and an indication of the time required for a more comprehensive response.
• If a complaint cannot be resolved in good consultation, a dispute arises that is subject to a dispute settlement procedure.
• The consumer must first turn to Researchchemicalskopen.net. if the complaint cannot be resolved in good consultation, the consumer can contact Stichting WebwinkelKeur, which will mediate free of charge. If a solution is still not found, the Complaint can be submitted to an independent disputes committee, the verdict of which is binding.

Le montant remboursé peut être réduit si

• Le produit a été endommagé par l'utilisateur ou lors du retour.
• A complaint suspends the obligations of Researchchemicalskopen.net not on, unless otherwise stated in writing. If a complaint is found to be well-founded, Researchchemicalskopen.net at your own discretion, replace the delivered products free of charge.

Si vous refusez votre commande ou si vous n'indiquez pas clairement que vous souhaitez utiliser le droit de rétractation dans le délai imparti, Researchchemicalskopen.net ne peut pas savoir pourquoi la commande a été refusée. Dans ce cas, la commande et les frais supplémentaires seront facturés. Vous êtes légalement tenu d'informer Researchchemicalskopen.net de votre intention de retourner les produits dans le délai convenu.

the customer is in default in fulfilling obligations towards Researchchemicalskopen.net;